Blog featured

Oh no, another article telling customer support professionals how they can do their jobs better? Not at all - here are some thoughts about how BPM technology-based solutions can help you keep your customers engaged and happy.

Extensibility allows developers to integrate and customize business applications - and work smarter and faster.

Advances in AI will improve business process management applications

Recent strides in artificial intelligence are making it possible to anticipate constraints in processes and align them with available resources and avoid bottlenecks

Moving workers away from morale-busting ‘cogs in a wheel’ processes to a more Agile, collaborative vision for how people and software should interact is the next step to watch for in BPM automation.

Being forced to work remotely has revealed how our company culture, our values and our DNA prepared us to face this global pandemic.

Workflow can have many meanings depending on the context. Learn about most of them in this article: automated workflow? process workflow? workflow automation?...

Performance mining is a lesser-known process mining technique that holds promise for BPM process-based applications

BPM, or business process management, is both a technology and methodology. It's also a very mature discipline

Verallia, the third global producer of glass packaging for food and beverages, offers innovative, customized and environmentally friendly solutions to more than 10,000 customers around the world. See how they simplified their overall IT landscape with Bonita BPM to allow innovation.