FINANCIAL SERVICES

KYC automation for regulated financial institutions

Know your customer. Before they know the wait.

Person holding and reviewing multiple printed documents at a desk with a monitor and tablet displaying colorful charts.
Trusted by +10,000 customers
The challenge

Client onboarding takes weeks. Regulators won't wait.

A new client submits their documents. Your team checks them manually, emails the compliance officer, waits for sign-off. Meanwhile, the client has opened an account elsewhere. And your audit trail is a chain of forwarded emails.

‍Slow, manual verification

Identity checks, document reviews, and background screenings are handled by hand. Each step depends on someone remembering to act — creating delays that frustrate clients and expose the bank to risk.

‍Compliance gaps at every handoff

AML, GDPR, local KYC regulations, each jurisdiction adds rules. Without automated enforcement, compliance lives in spreadsheets and individual judgment calls that auditors can't verify.

‍No single source of truth

Client data sits across three systems, two inboxes, and a shared folder. When a regulator asks for the full onboarding record, assembling it takes days.

A man and a woman working together at a laptop in a warm-toned office with a wooden wall background.
Bonita solution

From document submission to verified client. In Bonita.

Bonita orchestrates the full KYC lifecycle as a governed process application, from initial document collection through identity verification, sanctions screening, risk classification, and compliance sign-off. Each step enforces the right rules for the right jurisdiction, automatically. AI connectors extract and classify document data before it enters the workflow. Every action is logged with a regulatory-grade audit trail. Integration with existing core banking systems, CRM, and document management requires no infrastructure replacement.

Automated verification

Document extraction, identity checks, and sanctions screening run automatically, no manual data entry, no missed step.

Jurisdiction-aware compliance

Business rules adapt to each regulatory perimeter. The right checks run for the right client profile, every time.

Complete audit trail

Every action logged, every approver identified, every timestamp recorded. Regulatory inspection ready at all times.

Integrated without disruption

Connects to core banking, CRM, and document systems through Bonita's connector library. No rip-and-replace.

Meet the challenge with Bonita process automation

The capabilities that make KYC governed, fast, and audit-ready across every jurisdiction.

1

Intelligent Document Processing

Automatically extract, classify, and validate identity documents, proof of address, and financial statements before injection into the compliance workflow. No manual data entry, no missed field.

2

Business rules engine

Encode KYC rules per jurisdiction, client profile, and risk level. The engine enforces the right checks at the right step — no manual routing, no compliance gap between cases.

3

Full audit trail

Every verification step, screening result, and approval decision logged with timestamp and attribution. Regulatory inspection requires no manual preparation.

4

Multi-tier approval workflows

Automatically escalate high-risk or complex onboarding cases to the right compliance officer based on risk score and predefined governance thresholds.

4

AI connectors (OpenAI / Mistral)

Classify documents, summarize risk profiles, and flag anomalies using LLM intelligence within fully governed, auditable execution paths.

6

Bonita Work Hub

Let compliance and onboarding teams build and adapt KYC process applications without a full IT development cycle — on the same enterprise-grade BPA engine.

Main KPIs

70
%
reduction in client onboarding time
100
%
compliance with automated validation checks
0
manual audit assembly, full trail generated automatically
A man and a woman working together at a laptop in a warm-toned office with a wooden wall background.

"Bonita enables the automation of critical operational workflows, reducing manual errors and streamlining regulatory compliance through transparent reporting and advanced traceability."

Head of digital

BNI Madagascar

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Frequently asked questions
How does Bonita create audit-ready compliance records?
A: Every action in the process — document submission, verification result, approval decision, timestamp — is logged automatically by the BPA engine. Compliance records are assembled in real time, not reconstructed after the fact. Regulatory inspection requires no manual assembly.
Can Bonita integrate with our existing identity verification and sanctions screening providers?
Yes. Bonita connects to third-party identity verification, biometric authentication, and sanctions screening services through its connector library and open APIs. The workflow orchestrates across all providers without replacing any existing infrastructure.
How does Bonita handle KYC compliance across multiple jurisdictions?
Business rules in Bonita are configured per jurisdiction, client profile, and risk level. The engine enforces the right checks automatically for each case — no manual routing, no compliance gaps. When regulations change, rules are updated in one place and applied immediately across all running processes.

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