Process automation for healthcare and care management
Deliver better patient outcomes with automated healthcare coordination.
Patients move through care. Information doesn't.
A patient is referred from primary care to a specialist. The referral is faxed. The specialist's team re-enters the data. The patient record in the EHR doesn't update until someone manually enters the outcome. Two weeks later, the primary care physician doesn't know what happened. Neither does the patient.
Fragmented systems and communication silos
EHRs, lab systems, scheduling platforms, and CRMs don't talk to each other. Care teams work from incomplete pictures, and patients pay the cost.
Manual, paper-based coordination
Referrals, care plans, and follow-up triggers depend on manual steps that introduce errors, delay treatment, and create compliance risk under HIPAA and FDA standards.
Administrative burden on clinical staff
Scheduling, data entry, and coordination tasks consume clinical time that should go to patients. Staff productivity suffers. Patient wait times grow.
From referral to follow-up. Every step coordinated. In Bonita.
Bonita integrates disparate healthcare systems, EHRs, CRMs, lab databases, and scheduling platforms, into governed, automated care coordination workflows. Referrals route automatically. Care plan updates trigger follow-up actions. Scheduling coordinates across departments without manual intervention. Every clinical and administrative action is logged for compliance. Staff spend time on care, not coordination — and patients experience a connected, responsive healthcare journey.
Connected care teams
Every specialist, nurse, and administrator works from the same current patient record. No re-entry, no missing information, no coordination by email.
Automated referral and follow-up
Referrals route to the right specialist automatically. Follow-up actions trigger on schedule, without anyone needing to remember.
Regulatory compliance built in
HIPAA, FDA, and local standards are enforced as process steps, not post-hoc audits. Every clinical action generates a compliance-ready record.
More time for patients
Administrative tasks run automatically. Clinical staff focus on diagnosis and care, not scheduling coordination and data entry.
Meet the challenge with Bonita process automation
The capabilities that make care coordination accurate, governed, and compliant across every department.
EHR and CRM integration connectors
Connect electronic health records, lab systems, and patient management platforms into a unified, real-time care coordination workflow. Patient data flows without manual transfer.
Business rules engine
Encode care protocols, escalation criteria, and HIPAA compliance requirements. The engine enforces the right steps for the right patient profile, automatically, at every stage.
Automated scheduling
Coordinate appointments, specialist referrals, and follow-up triggers automatically, based on care plan logic and department availability. No manual coordination required.
Full audit trail
Every clinical action, referral decision, and care plan update logged with timestamp and attribution. HIPAA and FDA compliance records always current, no manual preparation.
Intelligent Document Processing
Extract and classify patient data from incoming referral documents, lab results, and intake forms automatically before injection into the care coordination workflow.
Real-time monitoring
Care team leads track open referrals, follow-up actions, and SLA performance across all active patient cases from a single dashboard connected to live process execution.
Main KPIs
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"Digitizing our paper-based analytical process has resulted in time savings equivalent to 5 FTEs. Our scientists are now focused on data interpretations rather than performing manual tasks."
Work that scales with your enterprise
Recognition and projection of how work evolves across your organization