BUILT PARTNERS

The hardest operations, handled.

When the right expertise meets the right platform, organizations stop firefighting and start moving. These are the results our partners have made real.

Energy & Utilities

Delivered with Aprico Consultants

Coordinating power flows across 40% of the EU population means zero margin for error. Coreso's engineers were doing it manually — 20+ scripts, spreadsheets, and reports built from scratch every time. Something had to change.

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Bonita BPM
AC
Aprico

Strategic partner

18
Published stories
30+
Certified partners
7
Industries covered

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Generative AI
Bonita BPM

Transportation

Singapore
Hong Kong

Icon Offshore Berhad

Icon Offshore Berhad owns and operates a sophisticated fleet of Offshore Support Vessels in Southeast Asia. They provide logistical support services for offshore oil and gas life exploration and appraisal, field development, operation and maintenance, and decommissioning. These services include seismic survey, drilling operations support, towing, anchor handling and mooring of barges, construction support, repair and maintenance support, firefighting and emergency response, accommodation facilities for personnel and transportation of personnel, fuel, drilling fluids, cement, water and supplies to platforms.

Generative AI
Bonita BPM

Education

France

Grenoble Alpes University

Grenoble Alpes University (UGA) is one of France's largest universities, known for its excellence in research and higher education, with over 45,000 students and 80 laboratories.

Generative AI
Bonita BPM

Financial Services

Madagascar

BNI Madagascar

BNI MADAGASCAR is a leading financial institution committed to accelerating innovation and improving service quality through digital transformation. With a strong focus on operational efficiency, compliance, and customer experience, the bank continues to reinforce its position as a pioneer in the Malagasy banking sector.

Generative AI
Bonita BPM

Manufacturing

USA
Mexico

Plexus

Plexus is a global leader in electronic manufacturing services (EMS), founded in 1979 in the United States. The company provides end-to-end design, manufacturing, and supply chain solutions to highly regulated industries including healthcare, aerospace, defense, and industrial automation. With over 20,000 employees and 20 manufacturing facilities across the Americas, Europe, and Asia, Plexus delivers mission-critical products at scale with a commitment to quality and continuous improvement.

Generative AI
Bonita BPM

Professional Services

Colombia
Mexico
Ecuador
Brazil
Argentina

Global Hitss

Global Hitss is a reference in the digital transformation and IT services market. With more than three decades of experience and a team of 11,000 employees distributed across 7 countries, including Colombia, Mexico, Ecuador, Peru, Brazil, Argentina, and the U.S., Global Hitss is part of América Móvil.

Generative AI
Bonita BPM

Healthcare

Financial Services

France

MIF (Mutuelle d'Ivry – La Fraternelle)

MIF – Mutuelle d'Ivry – La Fraternelle – is an independent mutual insurance provider specializing in life insurance and long-term savings based on a mutualist model. This positioning ensures optimal performance for the sole benefit of its members, within a framework of transparency and sustainability.

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Frequently asked questions
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How is Ofelia Assistant different from an AI chatbot or copilot?
Chatbots and copilots generate answers from general knowledge. Ofelia Assistant retrieves your enterprise procedures, guides employees through each step, and orchestrates actions across teams and systems. Not answers - execution, with full compliance and traceability.
Does it work with both Slack and Microsoft Teams?
Add your answer here.
What about security, compliance, and governance?
Built in from day one. 15+ years of enterprise BPA heritage underneath. Human-in-the-loop at critical steps. Full traceability by design. The AI guides employees through the right procedure — so compliance isn't enforced after the fact, it's the natural way work gets done.
What kind of knowledge can it access?
Your enterprise documentation: policies, procedures, SOPs, knowledge bases. Scope is defined per user profile and per geography. Ofelia answers only from authorized sources. When information is missing, it says so explicitly and points to the right human contact.
How fast can we start?
Weeks, not months. Phase one is the AI assistant: answers and team coordination in Slack or Teams, no system integration required. Real value from day one. From there, you grow into execution automation system by system, at your pace.