BUILT PARTNERS

The hardest operations, handled.

When the right expertise meets the right platform, organizations stop firefighting and start moving. These are the results our partners have made real.

Healthcare

Fiotec

Managing public health research at scale means zero margin for error. Fiotec's teams were handling hundreds of simultaneous projects and millions of assets manually — across incompatible tools, fragmented data, and strict regulatory requirements. Every report started from scratch. Every error required human intervention. Ofelia changed that.

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Bonita BPM
AC
Aprico

Strategic partner

18
Published stories
30+
Certified partners
7
Industries covered

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Generative AI
Bonita BPM

Healthcare

Financial Services

France

MIF (Mutuelle d'Ivry – La Fraternelle)

MIF – Mutuelle d'Ivry – La Fraternelle – is an independent mutual insurance provider specializing in life insurance and long-term savings based on a mutualist model. This positioning ensures optimal performance for the sole benefit of its members, within a framework of transparency and sustainability.

Generative AI
Bonita BPM

Healthcare

Financial Services

Mexico

Insignia Life

Insignia Life is a leading Mexican insurance company that has earned the trust of 1.6 million customers since its foundation in 2005. Specializing in life insurance, the company stands out for its commitment to financial protection and the well-being of its policyholders.

Generative AI
Bonita BPM

Professional Services

Canada
Mexico

Compucom

CompuCom is a leading Managed Service Provider (MSP) supporting more than 300 large enterprises, including 5 of the world's top 10 Fortune 500 companies.

Generative AI
Bonita BPM

Financial Services

Construction & Real Estate

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APAP

The Asociación Popular de Ahorros y Préstamos (APAP) is a private financial institution created in the Dominican Republic in 1962. Its objective is to promote savings for the financing of the purchase, construction, and/or improvement of the family home. It has 1,700 employees and 470,000 active clients.

Generative AI
Bonita BPM

Energy & utilities

France
Belgium
Italy
Spain
UK

SEFE Energy

SEFE Energy, a commercial subsidiary of SEFE Securing Energy for Europe GmbH, plays a key role in the security of gas and electricity supply across Europe. In France, the company serves over 18,800 sites for professional clients—ranging from large industries to SMEs—and has established itself as a leading player in the natural gas supply market.

Generative AI
Bonita BPM

Energy & utilities

France
Belgium

Trane Technologies - Delivered with Amigolog

Trane Technologies needed a solution capable of orchestrating order entry and approval while integrating with existing systems. The application still runs today — generating nearly 54,000 process instances per year, exclusively for maintenance and operations.

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Frequently asked questions
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How is Ofelia Assistant different from an AI chatbot or copilot?
Chatbots and copilots generate answers from general knowledge. Ofelia Assistant retrieves your enterprise procedures, guides employees through each step, and orchestrates actions across teams and systems. Not answers - execution, with full compliance and traceability.
Does it work with both Slack and Microsoft Teams?
Add your answer here.
What about security, compliance, and governance?
Built in from day one. 15+ years of enterprise BPA heritage underneath. Human-in-the-loop at critical steps. Full traceability by design. The AI guides employees through the right procedure — so compliance isn't enforced after the fact, it's the natural way work gets done.
What kind of knowledge can it access?
Your enterprise documentation: policies, procedures, SOPs, knowledge bases. Scope is defined per user profile and per geography. Ofelia answers only from authorized sources. When information is missing, it says so explicitly and points to the right human contact.
How fast can we start?
Weeks, not months. Phase one is the AI assistant: answers and team coordination in Slack or Teams, no system integration required. Real value from day one. From there, you grow into execution automation system by system, at your pace.