Keep critical energy operations moving.
From grid operations and maintenance to incidents and regulatory processes, Ofelia orchestrates the work that crosses teams, systems, and sites. Human validation, governance, and complete traceability, built in from day one.
The context
Energy operations depend on complex infrastructure, specialised teams, and systems that cannot simply be replaced. When an incident, maintenance request, or regulatory process crosses those boundaries, execution gets harder.
Critical operations cross systems
Operational workflows span control systems, asset management platforms, field teams, contractors, and enterprise applications. Keeping them coordinated requires more than another standalone tool.
Exceptions need fast coordination
Incidents, equipment failures, maintenance issues, and operational changes require the right people and systems to act quickly — often across multiple sites and teams.
Control cannot be compromised
Automation and AI can accelerate execution, but critical decisions still require defined rules, human oversight, and a complete record of what happened.
How Ofelia fits
Ofelia orchestrates energy workflows end-to-end — coordinating operations teams, field workers, contractors, systems, and decisions across the process. Maintenance, incident handling, approvals, and regulatory steps run through one governed orchestration layer. Existing systems stay in place. Ofelia coordinates the work between them.
What that means in practice
Operational incidents and requests reach the right team automatically.
Maintenance and approval workflows follow defined rules.
Asset management, ERP, field-service, and existing operational systems remain in place.
Every action, escalation, approval, and decision remains traceable.
Your operations, reorganized
Today
Incidents trigger manual coordination across teams.
Maintenance requests move between disconnected systems.
Approvals slow down operational response.
Teams reconstruct what happened after the fact.
With Ofelia
Intelligent routing
Governed approvals
Cross-system execution
Complete audit trail
1
Something requires action
An incident, maintenance request, operational exception, or regulatory task triggers a workflow.
2
Ofelia coordinates
Ofelia applies the right process, connects the relevant systems, and routes work to the appropriate teams.
3
You stay in control
Human validation is introduced wherever required. Actions are executed and every step remains traceable.
Built to be trusted.
Your data stays yours.
Deployable on-premise or in the cloud.
No lock-in.
Open architecture. You keep control of the build.
Governed by design.
Every step secured and auditable.
Human-in-the-loop.
You decide where a person approves.
Where Ofelia fits in energy operations
IT Operations Management
Coordinate incidents, operational requests, escalations, and resolution workflows across teams and systems.
Risk Management
Orchestrate risk assessments, reviews, approvals, and remediation workflows with clear ownership and traceability.
Reporting
Coordinate operational and regulatory reporting across systems, contributors, reviews, and approvals.
One suite. Two products. One engine underneath.
Ofelia Agentic
Conversational AI orchestration embedded in Teams and Slack. Employees submit requests, Ofelia routes, approves, and executes — governed end-to-end.
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Bonita BPM
BPMN 2.0 process engine for mission-critical applications. Audit-ready, extensible, deployable on-premise or cloud.
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Human-in-the-loop controls
Define exactly where human judgment is required. Ofelia pauses, routes to the right person, and resumes — with full traceability.
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