MANUFACTURING & INDUSTRY

Keep operations moving across every system and team.

From supply chain exceptions to production approvals and maintenance requests, Ofelia orchestrates the work that crosses ERP, MES, suppliers, and teams. Human validation and complete traceability, built in from day one.

ISO 27001

certified — data and process security by design

1,000+

enterprises in regulated industries

75+

countries including EU sovereign deployments

The context

Manufacturing operations depend on multiple systems, sites, suppliers, and teams. When production, inventory, quality, or supply-chain processes cross those boundaries, manual handoffs and disconnected workflows slow execution and make exceptions harder to manage.

Operations cross too many systems

A production issue can move from MES to ERP, email, spreadsheets, suppliers, and maintenance teams before it is resolved. Every handoff creates another opportunity for delay or lost context.

Exceptions still depend on people

Standard processes can be automated. Supplier delays, quality issues, production changes, and urgent maintenance still require judgment, coordination, and approval.

AI needs to work inside the operation

AI can detect, summarize, and recommend. Manufacturers also need it to trigger the right process, involve the right people, respect operating rules, and leave a complete record of what happened.

How Ofelia fits

Ofelia orchestrates manufacturing workflows end-to-end — coordinating operations teams, systems, suppliers, and decisions across the process. Production exceptions, supply-chain workflows, approvals, and escalations run through one governed orchestration layer. ERP, MES, supplier platforms, and existing applications stay in place. Ofelia coordinates the work between them.

What that means in practice

Production and supply-chain exceptions reach the right team automatically.

Approval rules are applied consistently across sites and systems.

ERP, MES, supplier platforms, and existing applications remain in place.

Every action, exception, and decision remains traceable.

Your operations, reorganized

Today

Production issues trigger emails, calls, and spreadsheets.

Teams manually coordinate between ERP, MES, and supplier systems.

Exceptions wait for the right person to notice and act.

Status and ownership become difficult to track.

With Ofelia

Exception-aware routing

Governed approvals

Cross-system coordination

Complete operational traceability

1

An exception occurs

A production, supply-chain, quality, or maintenance event requires action.

2

Ofelia coordinates

Ofelia applies the right procedure and brings together the systems, teams, and suppliers required to resolve it.

3

You stay in control

Human decisions happen where needed, while every action remains governed and traceable.

Built to be trusted.

Your data stays yours.

Deployable on-premise or in the cloud.

No lock-in.

Open architecture. You keep control of the build.

Governed by design.

Every step secured and auditable.

Human-in-the-loop.

You decide where a person approves.

Manufacturing workflows you can orchestrate today.

Supply Chain Orchestration

Coordinate supplier issues, inventory changes, approvals, and exceptions across systems and teams.

Inventory Management

Coordinate inventory updates, replenishment decisions, exceptions, and approvals across sites and systems.

Operational Incident Management

Route production and operational incidents to the right teams, coordinate resolution, and maintain a complete record from detection to closure.

One suite. Two products. One engine underneath.

Ofelia Agentic

Conversational AI orchestration embedded in Teams and Slack. Employees submit requests, Ofelia routes, approves, and executes — governed end-to-end.

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Bonita BPM

BPMN 2.0 process engine for mission-critical applications. Audit-ready, extensible, deployable on-premise or cloud.

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Human-in-the-loop controls

Define exactly where human judgment is required. Ofelia pauses, routes to the right person, and resumes — with full traceability.

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