Governed execution across every care workflow.
From patient coordination to clinical approvals and administrative requests, Ofelia orchestrates the work that crosses care teams, systems, and departments. Human validation, governance, and complete traceability, built in from day one.
The context
Healthcare depends on people, systems, and information moving together at the right time. But patient journeys and operational processes often cross clinical teams, administrative departments, and disconnected applications. Ofelia coordinates the work between them while keeping people in control.
Care crosses teams and systems
A single patient journey can involve clinicians, administrative teams, laboratories, external providers, and multiple applications. Every handoff creates another opportunity for delay or lost context.
Critical processes need human judgment
Clinical and administrative workflows cannot simply automate every decision. The right professional needs to intervene at the right moment, with the information required to act.
AI needs a governed path
AI can summarize information, identify signals, and recommend next steps. Healthcare organizations also need control over what happens next, who validates it, and how every decision is recorded.
How Ofelia fits
Ofelia orchestrates healthcare workflows end-to-end — coordinating care teams, administrative staff, systems, AI agents, and human decisions. Existing applications remain in place while Ofelia manages the work between them, including approvals, escalations, exceptions, and follow-up.
What that means in practice
Patient and operational requests reach the right team with the right context.
Human validation is introduced exactly where it is required.
Existing clinical and administrative systems remain in place.
Every action, handoff, and decision remains traceable.
Your operations, reorganized
Today
Requests move between clinical and administrative teams.
Information is spread across multiple systems.
Approvals and follow-ups depend on manual coordination.
Teams spend time chasing status and missing context.
With Ofelia
Context-aware routing
Governed human validation
Cross-system coordination
Complete traceability
1
A request or event occurs
A patient, clinician, or operational event requires action.
2
Ofelia coordinates
Ofelia applies the right workflow and brings together the teams, systems, and information required.
3
You stay in control
Healthcare professionals make the decisions that require human judgment, while every step remains governed and traceable.
Built to be trusted.
Your data stays yours.
Deployable on-premise or in the cloud.
No lock-in.
Open architecture. You keep control of the build.
Governed by design.
Every step secured and auditable.
Human-in-the-loop.
You decide where a person approves.
Healthcare workflows you can orchestrate today.
Care Management
Coordinate patient journeys, tasks, handoffs, and follow-up across care teams and systems while maintaining visibility throughout the process.
Clinical Workflows
Orchestrate clinical processes across teams and systems with governed approvals, human validation, and complete traceability.
Patient Onboarding & Intake
Coordinate patient registration, document collection, eligibility checks, routing, and follow-up through one governed workflow.
One suite. Two products. One engine underneath.
Ofelia Agentic
Conversational AI orchestration embedded in Teams and Slack. Employees submit requests, Ofelia routes, approves, and executes — governed end-to-end.
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Bonita BPM
BPMN 2.0 process engine for mission-critical applications. Audit-ready, extensible, deployable on-premise or cloud.
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Human-in-the-loop controls
Define exactly where human judgment is required. Ofelia pauses, routes to the right person, and resumes — with full traceability.
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