Governed execution across every operation.
From a customer escalation to a deal closing to a purchase request, Ofelia orchestrates the handoffs that cross teams and tools. Human validation and audit trails, built in from day one.
The Context
Work does not live in one tool. It leaks at every handoff: between Slack and email, between the ticket and the spreadsheet, between the person who knows the exception and the person who has to act on it.
Execution blindness
A request crosses four teams before it closes. Each one does its part in a different tool. What happened, who decided, and when, lives in someone's inbox, not in any system of record.
Cross-system, not connected
The deal lives in the CRM. The stock lives in the ERP. The case lives in the ticketing tool. The handoff between them lives nowhere, and that is exactly where the process breaks.
AI without a governed path
AI has already escaped governance. Copilots make individuals faster, not the company. The handoffs between teams stay just as broken, only faster, and nobody traces what got proposed, approved, or skipped.
How Ofelia fits
Ofelia orchestrates execution deterministically, end to end: across teams, across tools, through AI agents that handle some of the tasks, with human validation at every critical step, and a full audit trail behind it. The procedure is retrieved, the steps are guided, the right people are brought in with the context attached. Ofelia answers, coordinates, and records. People decide.
What that means in practice
Pricing and Legal review in parallel, not in sequence: what used to take days now takes hours, without skipping a single sign-off
One 360-degree view across every team and tool, from kickoff to go-live
Finance and Procurement set the approval thresholds once, Ofelia applies them to every request, no project needed to change a rule
Every decision recorded, across every team and system it touched, with who approved it and why
Every operation has an entry point.
Start with yours.
Ofelia serves all three.
Your day, reorganized
Today
Requests pile up across email, Slack, and shared files.
Nobody knows who is next in the approval chain
You chase status updates by hand
Exceptions get resolved from memory, not from policy
With Ofelia
Real-time visibility on every request
Clear ownership at every step
Processes orchestrated across teams and systems
A record of what happened and why
1
A request arrives
Someone asks for something, in Slack, Teams, or through a dedicated process app.
2
Ofelia coordinates
Ofelia aligns the tools, the approvals, and the people.
3
You stay in control
Every step is governed. Nothing moves without a check.
Beyond the tool of record.
Already where your teams work.
Connected to your enterprise systems.
Built to be trusted.
Your infrastructure, your rules.
Ofelia Agentic starts ring-fenced on the knowledge you grant access to. Bonita BPM deploys on-premises or self-hosted. Sovereign deployments available.
No lock-in.
Bonita BPM runs on open architecture, no proprietary code. Ofelia Agentic connects to your systems on your timeline, not ours.
Governed by design.
Every step secured and auditable.
Human in the loop.
You decide where a person approves.
One suite. Two products. One engine underneath.
Ofelia Agentic
The AI assistant embedded in Slack and Teams. Turns questions and operational intent into governed, end-to-end execution: knowledge, guided steps, orchestrated workflows, without leaving where work happens.
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Bonita BPM
AI-powered BPM orchestration for operations that demand their own dedicated application. Deep process modelling, complex exception paths, strict SLA enforcement. Open architecture, no lock-in, deployed on-premise or self-hosted in your own infrastructure.
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