Governed execution across every financial operation.
From customer onboarding and claims to compliance reviews and internal approvals, Ofelia orchestrates work across teams, systems, and AI agents. Human validation, policy enforcement, and complete traceability — built in from day one.
The context
Financial operations rarely live in one system. Customer data, documents, approvals, compliance rules, and decisions move across teams and applications. Ofelia orchestrates that execution while keeping every step governed and traceable.
Fragmented execution
A single customer or financial operation can cross CRM, core systems, documents, risk teams, and back-office functions. Every handoff creates friction and risk.
Rules that cannot be skipped
KYC, AML, risk, compliance, and approval policies must be applied consistently — without slowing every process down.
AI needs a governed path
AI can accelerate individual tasks. Financial institutions still need to know what was proposed, what was approved, by whom, and under which rule.
How Ofelia fits
Ofelia orchestrates regulated financial workflows end-to-end — coordinating people, systems, AI agents, and decisions across the process. KYC checks, approval chains, compliance steps, and exception handling run through one governed orchestration layer.
What that means in practice
Customer and employee requests move through the right workflow without manual chasing.
Policies, risk controls, and approval rules are applied consistently.
Existing core systems remain in place while Ofelia coordinates execution between them.
Every action and decision remains traceable for audit and compliance.
Your operations, reorganized
Today
Requests move across email, portals, and shared files.
Compliance checks are handled across disconnected systems.
Approvals wait between teams.
Teams chase status updates manually.
With Ofelia
Policy-aware routing
Governed approvals
Cross-system coordination
Complete audit trail
1
A request arrives
A customer or employee initiates a request through the usual channel.
2
Ofelia coordinates
Ofelia applies the right procedure and coordinates the systems, checks, and people required.
3
You stay in control
Every decision is governed, validated, and traceable.
Built to be trusted.
Your data stays yours.
Deployable on-premise or in the cloud.
No lock-in.
Open architecture. You keep control of the build.
Governed by design.
Every step secured and auditable.
Human-in-the-loop.
You decide where a person approves.
Financial operations you can orchestrate today.
KYC & AML Onboarding
Orchestrate identity checks, document collection, and compliance approvals in one governed flow.
Loan Processing
Coordinate applications, eligibility checks, risk reviews, approvals, and handoffs from request to decision.
Regulatory Reporting
Coordinate data collection, controls, reviews, and approvals with a complete audit trail.
One suite. Two products. One engine underneath.
Ofelia Agentic
Conversational AI orchestration embedded in Teams and Slack. Employees submit requests, Ofelia routes, approves, and executes — governed end-to-end.
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Bonita BPM
BPMN 2.0 process engine for mission-critical applications. Audit-ready, extensible, deployable on-premise or cloud.
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Human-in-the-loop controls
Define exactly where human judgment is required. Ofelia pauses, routes to the right person, and resumes — with full traceability.
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