Keep every shipment, handoff, and exception moving.
From order fulfilment to dispatch, delivery, and exception handling, Ofelia orchestrates the work that crosses logistics teams, partners, and systems. Human validation and complete traceability, built in from day one.
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The context
Logistics operations rarely run in one system. Orders, inventory, transport, warehouses, carriers, and customer teams all need to stay aligned while conditions change in real time.
Fragmented execution
A single shipment can cross multiple teams, partners, and systems. Every handoff creates another opportunity for context, ownership, or deadlines to get lost.
Exceptions drive the workload
Delays, inventory shortages, failed deliveries, and last-minute changes require fast decisions across multiple teams. Manual coordination slows the response.
Automation needs a governed path
AI can identify issues and recommend actions. Operations still need control over what happens next, who approves exceptions, and how every decision is recorded.
How Ofelia fits
Ofelia orchestrates logistics and transportation workflows end-to-end — coordinating operations teams, warehouses, carriers, partners, systems, and decisions across the process. Dispatch, approvals, exception handling, and escalations run through one governed orchestration layer. Existing systems stay in place. Ofelia coordinates the work between them.
What that means in practice
Shipments and exceptions reach the right team automatically.
Operational rules and approval paths are applied consistently.
ERP, WMS, TMS, carrier platforms, and existing applications remain in place.
Every action, exception, and decision remains traceable.
Your operations, reorganized
Today
Updates move across email, portals, and spreadsheets.
Exceptions require manual coordination.
Teams chase carriers and internal stakeholders for answers.
Customers wait for status updates.
With Ofelia
Exception-aware routing
Governed approvals
Cross-system coordination
Complete traceability
1
An exception occurs
A delay, shortage, failed delivery, or operational request requires action.
2
Ofelia coordinates
Ofelia applies the right workflow and brings in the relevant teams, partners, and systems.
3
You stay in control
Decisions are validated where required, actions are executed, and the entire process remains traceable.
Built to be trusted.
Your data stays yours.
Deployable on-premise or in the cloud.
No lock-in.
Open architecture. You keep control of the build.
Governed by design.
Every step secured and auditable.
Human-in-the-loop.
You decide where a person approves.
Where Ofelia fits in logistics & transportation
Supply Chain Coordination
Coordinate orders, inventory, suppliers, warehouses, and logistics teams across existing systems.
Inventory Management
Coordinate inventory updates, replenishment decisions, approvals, and exceptions across teams and systems.
Payment Processing
Orchestrate payment and validation workflows across operational teams, systems, and partners with complete traceability.
One suite. Two products. One engine underneath.
Ofelia Agentic
Conversational AI orchestration embedded in Teams and Slack. Employees submit requests, Ofelia routes, approves, and executes — governed end-to-end.
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Bonita BPM
BPMN 2.0 process engine for mission-critical applications. Audit-ready, extensible, deployable on-premise or cloud.
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Human-in-the-loop controls
Define exactly where human judgment is required. Ofelia pauses, routes to the right person, and resumes — with full traceability.
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