who we serve

Process orchestration for organisations that can't afford to fail.

Ofelia works with mid-to-large organisations operating in complex and regulated environments — where process governance, traceability and control aren't optional.

See Ofelia in action

130+

enterprises on governed process orchestration

75+

countries including EU sovereign deployments

ISO 27001

certified — data and process security by design

The full suite

Three reasons organisations standardise on Ofelia.

Governance by design

Audit trails, human-in-the-loop controls, and approval chains are built into every workflow — not added on top. Every process step is traceable from day one.

Integration without replacement

Ofelia connects to your existing stack via API — ERP, CRM, legacy systems, cloud tools. No rip-and-replace. No architectural disruption.

Sovereign deployment

On-premise, cloud, or hybrid. Your data stays where your regulations require. EU-native, GDPR-compliant, ISO 27001 certified.

Who we serve

Find your starting point.

Financial Services & Insurance

Governed orchestration for KYC, claims, compliance, and audit-ready processes.

Public Sector

Audit-ready workflow automation for citizen services and inter-agency coordination.

Manufacturing & Industry

Connect ERP, MES, and supplier workflows without replacing your existing stack.

Healthcare

Audit-ready orchestration for clinical workflows, patient coordination, and compliance.

Telecom & Utilities

Orchestrate provisioning, incident, and field-service processes at scale.

Logistics & Transportation

Coordinate supply chain, dispatch, and delivery workflows with full traceability.

Energy

Govern grid operations, maintenance, and regulatory reporting end to end.

Enterprise Services

Automate HR, finance, and shared-service workflows across the organisation.

Use cases

See what Ofelia can orchestrate.

[Mini-case title]

KYC Automation

Customer onboarding often spans multiple teams, systems, documents, and compliance checks. Manual handoffs slow the process and make exceptions harder to track.

Bonita solution

Ofelia orchestrates the KYC process end to end — coordinating data collection, verification, compliance checks, approvals, and exceptions while keeping human validation where required.

Faster onboarding

Reduce delays between checks, teams, and systems.

Governed decisions

Keep human approval at critical compliance steps.

Fewer manual handoffs

Automatically route work, documents, and exceptions.

Full traceability

Maintain an auditable record of every action and decision.

Supply Chain Orchestration

Supply-chain operations cross suppliers, internal teams, ERP systems, inventory tools, and logistics partners. When an exception occurs, coordination quickly becomes manual.

Ofelia solution

Ofelia coordinates supply-chain workflows across systems and teams — routing exceptions, triggering approvals, synchronizing actions, and escalating issues without replacing the existing stack.

Woman with curly blonde hair working on a laptop at a window-side table with a coffee cup and a phone nearby.

Faster exception handling

Route issues to the right team automatically.

Cross-system execution

Coordinate ERP, inventory, supplier, and operational systems.

Consistent processes

Apply the same rules and approval paths across operations.

End-to-end visibility

Track every action, exception, and decision.

Employee Onboarding

Onboarding a new employee involves HR, IT, managers, finance, access rights, equipment, and multiple internal systems. A missed handoff can delay the entire journey.

Ofelia solution

Ofelia orchestrates onboarding from the initial request to completion — coordinating teams, systems, approvals, and tasks while keeping every step visible and governed.

A man and a woman working together at a laptop in a warm-toned office with a wooden wall background.

Faster onboarding

Trigger tasks and approvals as soon as they are needed.

Less coordination

Automatically route work across HR, IT, managers, and other teams.

Consistent execution

Apply the same onboarding process across teams and locations.

Complete traceability

Know what was completed, by whom, and when.

The full suite

One suite. Two products. Built for your sector.

Whether you need conversational AI orchestration for your teams or mission-critical process applications for your operations — both products work within the same governed framework.

Ofelia Agentic

Explore Ofelia Agentic

AI-native orchestration for cross-team execution. Embedded in Teams and Slack. Governed end-to-end.

Bonita BPM

Explore Bonita BPM

Enterprise process application platform. 15+ years of BPA heritage. BPMN 2.0, audit-ready, deployable anywhere.

Can’t find the right partner ?

Our team can help you identify the best fit for your project and connect you directly.