Make internal operations move as one.
From employee requests and finance approvals to IT operations and shared services, Ofelia orchestrates the work that crosses teams and systems. Less chasing. Faster execution. Complete control.
The context
Enterprise services run across HR, finance, IT, procurement, and shared-service teams. But the work rarely stays within one function or one system. Requests, approvals, exceptions, and handoffs create friction across the organisation.
Work crosses functions
Employee and business requests often require multiple teams, approvals, and systems before anything gets done.
Manual handoffs slow execution
Emails, tickets, spreadsheets, and disconnected tools leave teams chasing information and ownership.
AI needs operational control
AI can accelerate routine work, but enterprise execution still needs permissions, business rules, human validation, and traceability.
How Ofelia fits
Ofelia orchestrates enterprise workflows end-to-end — coordinating employees, shared-service teams, systems, AI agents, and decisions across the process. Requests, approvals, exceptions, and escalations run through one governed orchestration layer. Existing applications stay in place. Ofelia coordinates the work between them.
What that means in practice
Requests automatically reach the right team and workflow.
Business rules and approval paths are applied consistently.
HRIS, ERP, ITSM, CRM, and existing enterprise applications remain in place.
Every request, action, approval, and decision remains traceable.
Your operations, reorganized
Today
Requests arrive through multiple channels.
Teams manually coordinate approvals.
Employees chase updates across departments.
Information is scattered across systems.
With Ofelia
Intelligent routing
Governed approvals
Cross-system execution
Complete traceability
1
A request arrives
An employee or business team submits a request or an operational event triggers a workflow.
2
Ofelia coordinates
Ofelia identifies the right process, connects the required systems, and routes work to the appropriate teams.
3
You stay in control
Human approval is introduced where required. Ofelia executes the next actions and keeps the entire process traceable.
Built to be trusted.
Your data stays yours.
Deployable on-premise or in the cloud.
No lock-in.
Open architecture. You keep control of the build.
Governed by design.
Every step secured and auditable.
Human-in-the-loop.
You decide where a person approves.
Where Ofelia fits across enterprise services
Employee Onboarding
Coordinate HR, IT, managers, access, equipment, and approvals through one governed workflow.
IT Operations Management
Route IT requests, incidents, approvals, and escalations across teams and systems.
Financial Accounting
Coordinate finance workflows, reviews, approvals, and exceptions with complete traceability.
One suite. Two products. One engine underneath.
Ofelia Agentic
Conversational AI orchestration embedded in Teams and Slack. Employees submit requests, Ofelia routes, approves, and executes — governed end-to-end.
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Bonita BPM
BPMN 2.0 process engine for mission-critical applications. Audit-ready, extensible, deployable on-premise or cloud.
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Human-in-the-loop controls
Define exactly where human judgment is required. Ofelia pauses, routes to the right person, and resumes — with full traceability.
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