Who we serve

Process orchestration for every department. Governed end-to-end.

From HR onboarding to financial close, Ofelia orchestrates workflows across your entire organization. One Suite. One audit trail. One way of working.

See Ofelia in action

150+

enterprises on governed process orchestration

75+

countries including EU sovereign deployments

ISO 27001

certified, data and process security by design

The full suite

Three reasons organisations standardise on Ofelia.

Works where you work

No new tool. No training. Ofelia Agentic lives in Slack and Teams, where your teams already collaborate. Instant adoption. Execution at conversation speed.

Governance at speed

Approval chains, audit trails, and compliance built in, not bolted on. The fastest path through a process is the right path. Speed and safety, together.

Scales across departments

From conversational guidance to mission-critical process applications. One suite. One audit trail. Departments stay aligned even as complexity grows.

Who we serve

Find your starting point.

HR & People

Orchestrate onboarding, offboarding, mobility workflows across your teams. Employees get policy answers directly in Slack or Teams. HR scales without hiring. One audit trail.

Operations & Sales

Coordinate quote-to-cash without silos. Sales reps get deal guidance in Slack. Approvals route automatically. Forecasts compile without spreadsheets. Keep reps selling, not firefighting.

Finance & Procurement

Automate approvals, month-end close, supplier qualification. Get policy answers without manual handoffs. Speed up cycles. Strengthen audit trails. Maintain control across multi-entity operations.

IT & Security

Govern access requests and change management end-to-end. Every approval logged. Every step traceable. Reduce incident risk. Scale IT operations without the bottleneck.

How Ofelia orchestrates across departments

Scale operations across your entire organisation. Every workflow, every approval, every handoff: orchestrated in one place. No silos. No parallel threads. One orchestrated flow.

One message. Multiple departments and systems. One orchestration.

Get a demo

use cases

30+ ready-to-deploy use cases.
Pick your starting point.

Pipeline

Quote-to-cash

Forecast & Bids

Services

"Onboard Marie, March 3rd."

HR - Employee Onboarding

Multi-team orchestration triggered by a single date. IT + Facilities + Manager aligned automatically. Reminders at D-7, D-3, D-1. No task falls through the cracks.

-42% onboarding cycle time

"Onboard Marie, March 3rd."

HR - Employee Onboarding

Multi-team orchestration triggered by a single date. IT + Facilities + Manager aligned automatically. Reminders at D-7, D-3, D-1. No task falls through the cracks.

-42% onboarding cycle time

"Contractors get permanent access by default."

Quote-to-cash

Scope agreed before the quote goes out, with the right people signing off on what is being sold. Discount thresholds and payment terms route to the right approver with the account history attached. Pricing, Legal and Finance each run their review, in parallel. Redlines checked against the wording Legal already approved: what matches applies on its own, what does not comes back with a brief. After signature, Finance runs the invoice and Ops runs the provisioning. When payment slips, Finance is alerted and the operational consequence is proposed to IT.

-50% scoping cycle

"Deal closes with Acme, launch delivery."

Forecast & Pipeline

The cycle starts on schedule. Risk surfaced from live data before the quarter closes: what is committed, what is exposed, which deals carry it. Each level gets what it can act on, the region for the director, the accounts for the rep.

2-5% revenue leakage recovered

"€80 software subscription. 8 people. 15 days."

RFP & Bid response

Sections assigned to the teams that own them, deadlines tracked backwards from submission. Previous answers surfaced where they apply. Legal and Finance review their parts in parallel, and the final document is assembled with every contribution attributed.

-40% response cycle

"Friday forecast. RevOps still chasing reps on Sunday."

Escalation Management

Severity classified against the client's SLA and account value. The right people paged, the clock tracked at every threshold. Support diagnoses, Engineering fixes, CS holds the relationship. One voice out, and a post-mortem triggered at closure.

-5°% to 60% first response

"Reps qualify on instinct. The CRM gets the leftovers."

Customer Support Operations

Tickets classified and routed on arrival, SLA clock started. Agents get the knowledge article, the account history and the response ready to send, in the same place. Escalation triggers before the SLA breaks, not after.

CRM 40% → 90%

The full suite

One suite. Two products. Built for your department.

Whether you need conversational AI orchestration for your teams or mission-critical process applications for your operations, both products work within the same governed framework.