Filing an insurance claim shouldn't feel like sending a document into a black hole.
For most insurers, it still does: claims arrive through scattered channels, files sit incomplete for days before anyone notices, and policyholders are left guessing where things stand.
One governed process, from filing to payout
Claimly, built on Bonita Fabric, shows what automated insurance claims management looks like when the process is designed end-to-end. Walter files his claim in seconds — damage type, date, photos, bank details — and everything lands in one place. Jan, the claims handler, sees at a glance whether the file is complete, flags the missing police report, and gets it back automatically once Walter uploads it.
Every step tracked, nothing left to chase
No email back-and-forth, no manual follow-up. Filing, review, assessment and payout are tracked and auditable at every step. Once Jan validates the file, Walter is notified by email and every document is archived automatically to Google Drive.
This is business process automation applied to a regulated, high-stakes workflow: fast for the policyholder, fully governed for the insurer.
Watch the video above to see Claimly handle a real claim, start to finish.
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